FAQ

Student FAQ, Find a Online Tutor - Eduniche.com

Will EDU Niche really help?

Yes! EDU Niche has years of experience helping students from all backgrounds and learning types. Our professional online tutors know how to work with each student’s individual learning style and knowledge level in order to maximize the benefits of online tutoring.

How does EDU Niche online tutoring work?

Finding an expert tutor in every subject at any hour of the day has never been easier.

After creating an account, students simply need to sign into their account and select the subject of their choice. They will be automatically matched with an expert online tutor in the subject they want, or they can choose to wait for a particular tutor they have worked with in the past.

Once connected, students are welcomed into one of our innovative online classrooms for a one-on-one tutoring session. The easy-to-use virtual whiteboard allows students to solve equations, learn formulas, or work on any other task. The online classroom even allows students to upload and share documents, browse the web together, and participate in an online chat. The process is so intuitive that students will feel like they are working with a face to face tutor.

Do I need any special software to run the online classroom?

None at all. Our entire system is web-based, so as long as a student has an internet connection and a browser, they can get the help they need.

Our service also works on many mobile devices, giving students even more flexibility for learning at home or on the go.

The EDU Niche Difference

What subjects does EDU Niche cover?

EDU Niche has expert online tutors available in every major subject, from elementary classes to college-level curriculum. English, Math, Social Studies, and Science are all covered, and we also cover Accounting and other more advanced topics. We can even help students excel in AP classes and to prepare for the SAT or ACT.

For a full list of our subjects, please visit http://www.eduniche.com/subjects/

Are EDU Niche’s tutors certified?

Yes. All of our tutors are required to pass a rigorous test that not only ensures subject mastery, but also that they are able to work well with students in an online environment. Every student who receives instruction from one of our online tutors gets the best instruction available.

Is EDU Niche safe?

Absolutely. Every tutor passes an extensive background check, and no personal information is exchanged in a tutoring session. This creates a safe environment for students to learn and gives parents peace of mind.

Does it take long to get matched with a tutor?

Not at all. Most of our students are connected with a tutor in under a minute.

Can I request to work with a particular tutor?

If you have found a tutor who is especially helpful, you can request to work with them. If they are busy helping another student, you will be placed in line and will be able to receive tutoring as soon as they are available.

What makes EDU Niche better than other online tutoring services?

EDU Niche is committed to providing the best, most affordable online tutoring for students. Our dedication to our students shows up in several unique ways, including”

  • Affordability: Many online tutoring services charge high fees and allow very limited time with tutors. EDU Niche has worked to keep costs as low as possible, and with our unlimited tutoring plans, students have the opportunity to get as much help as they need in any subject, whenever they need it.
  • Flexibility: Unlike traditional, face-to-face tutoring sessions that require finding a time that both the student and tutor are available, our online tutoring sessions are available 24/7/365. Sports practices, work schedules, family time, and chores will never keep a student from receiving high-quality tutoring at the moment they need it.
  • Proven Performance: Our tutors have been working with students for years, helping them improve their performance in class, on assignments, and on tests. Our commitment to hiring only the best tutors available allows us to deliver consistent results.
  • Guaranteed Success: We believe in our services so much that we guarantee your student will do better in class and on tests. If you are dissatisfied, we will provide a free session with another one of our tutors. If you decide to discontinue your monthly subscription service, EDU Niche will issue a refund (restrictions apply).

To view our refund policy, please click here.

Plans and Pricing

Can I try EDU Niche for free?

Choosing an online tutoring service is an important decision that can affect how well your student performs in school. Because we want you to be convinced that EDU Niche is the right choice for your student, we offer a 3 Day Free Trial. In that time, use up to 60 minutes of free online tutoring with one of our certified tutors.

We’re sure that once you work with one of our tutors you will understand why thousands of students have made EDU Niche their home for in-depth instruction and homework help.

How much do EDU Niche’s plans cost?

We offer two types of plans:

  • Hourly: If students only need to receive online tutoring help infrequently, hourly plans allow students to purchase either two or five hour plans.
  • Unlimited: Our unlimited plans are our best value. They give students the opportunity to receive as much tutoring as they need to master their subjects.

Whichever plan you choose, our prices are far lower than traditional, face-to-face tutoring and provide far more value. Any package that is purchased provides students with access to any tutor in any subject, any time of the day or night.

Will I be charged for the time I wait to connect to a tutor?

No. We only count the following toward your hourly plan:

  • Time spent working with tutor in online classroom
  • Lessons that have been scheduled with a tutor in advance, but that have been missed without cancellation
  • Lessons less than five minutes long will be charged a full five minutes
  • Partial minutes are rounded up to the nearest minute

How do I upgrade or cancel my subscription?

To add more time, select a plan with more access, or to cancel your service, please contact us via phone at (877) 935-2929 or by email at customercare@eduniche.com.

 

Account Questions

Can a parent create an account for a child?

Yes! This is an excellent option for parents since it allows them to have access to the billing information, see detailed reports on student progress, and view information on the content and length of tutoring sessions.

How do I update account, password, or billing information?

To add or change any information on your account, including your password, please visit http://www.eduniche.com.

I forgot my password. How do I reset it?

If you have forgotten your password, please visit http://www.eduniche.com to reset it.

I want to delete my account. How do I do that?

If you would like us to delete your account, please contact us via phone at (800) 665-6601 or by email at customercare@eduniche.com.

 

Technical/Troubleshooting Questions

What browser do I need to use EDU Niche’s online classroom?

We support the most popular browsers, including Internet Explorer (versions 8 and up), Mozilla Firefox (versions 3 and up), Apple Safari, and Google Chrome

My tutor’s video isn’t loading. What should I do?

Video chat may take up to 30 seconds to load, but you can still chat with your tutor at any time you are connected in a classroom.

My audio isn’t working. How can I fix it?

If your tutor is not able to hear you, make sure that you have your microphone is connected and that your Flash settings configured correctly. If your tutor is still unable to hear you, consider using a different free browser such as Firefox, Safari, or Chrome.

If you are unable to hear your tutor, make sure that your speakers are plugged in and that your volume is turned up. If this does not correct the problem, ask your tutor to confirm their microphone is working correctly via the chat window.

My tutor wasn’t able to answer my question. What should I do?

Nobody is able to know everything, and sometimes even our certified tutors aren’t able to answer your question. If you believe your lesson wasn’t as fruitful as it should have been, please contact us at customercare@eduniche.com so we can assist you with the situation. We want to ensure that you are completely satisfied with your experience, and we are committed to giving the online tutoring help you need.

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Features

Make Money While Changing Lives
Think you’ve got what it takes to enlist in our army of certified tutors?
We offer the opportunity to work in a rewarding environment with flexible hours and competitive pay. Work from home full- or part-time, and you only have to teach the subjects you know best.
Turn Your Passion into a Career
We provide extensive training and the chance to tutor students who want to learn. There’s no better way to turn your knowledge into a career.
Develop and Strengthening of Skill
We will help you to develop new teaching styles and skills while you are tutoring students.

What People Are Saying

"I just want you to know how great Brinda has been in tutoring me on Algebra. She is patient and very knowledgeable in all concepts. I look forward to many more sessions with her. I appreciate her help and the great work that Edu Niche is doing. Thank you."

Student :- Barbara, USA

"I just want you to know how great Brinda has been in tutoring me on Algebra. She is patient and very knowledgeable in all concepts. I look forward to many more sessions with her. I appreciate her help and the great work that Edu Niche is doing. Thank you."

Student :- Barbara, USA

"I just want you to know how great Brinda has been in tutoring me on Algebra. She is patient and very knowledgeable in all concepts. I look forward to many more sessions with her. I appreciate her help and the great work that Edu Niche is doing. Thank you."

Student :- Barbara, USA

"I just want you to know how great Brinda has been in tutoring me on Algebra. She is patient and very knowledgeable in all concepts. I look forward to many more sessions with her. I appreciate her help and the great work that Edu Niche is doing. Thank you."

Student :- Barbara, USA